Privacy Policy
Last updated: January 6th, 2025
This Privacy Policy outlines Roomscoutpro's approach to collecting, using, and sharing your information while using our Service. It also explains your privacy rights and the legal protections in place.
By using the Service, you consent to the practices described in this Policy. This Privacy Policy has been created with the needs of our users in mind to ensure transparency and trust.
Key Definitions
Account: A unique identifier for accessing our Service.
Affiliate: Any entity controlling, controlled by, or under shared control with another entity (50% or more ownership of voting securities).
Company: Refers to "Roomscoutpro," headquartered in Johannesburg, Chile.
Cookies: Small data files stored on your device that track your browsing activity.
Country: Refers to Chile.
Device: Any tool used to access the Service, including computers, phones, or tablets.
Personal Data: Information that identifies or can identify an individual.
Service Provider: A third party processing data on behalf of the Company to support or enhance the Service.
Service refers to the Website.
Interpretation
Words with capitalized initials have defined meanings in this document, consistent regardless of singular or plural use.
Usage Data refers to information automatically collected during your interaction with the Service or its infrastructure (e.g., time spent on a page).
The Website refers to Roomscoutpro, which is accessible at www.roomscoutpro.com.
"You" refers to the individual using the Service, or the organization, company, or legal entity they represent, depending on the context.
Collection and Use of Your Personal Data
Categories of Data Collected
Personal Data
While interacting with Our Service, we may request personal information to identify or contact you. This data might include, but is not limited to:
- Email address
Usage Data
We automatically collect Usage Data when you interact with the Service.
This data can include details such as your device’s IP address, browser type and version, pages visited, visit timestamps, time spent on pages, device identifiers, and diagnostic data.
When accessing the Service via a mobile device, we may gather additional details like device type, unique ID, IP address, mobile OS, mobile browser type, and diagnostic identifiers.
Additionally, we may collect data sent by your browser when visiting our Service, regardless of the device used.
Cookies and Tracking Technologies
We use Cookies and related tracking methods to monitor activity and store data. Tools like beacons, tags, and scripts allow us to analyze usage patterns and enhance our Service. These technologies include:
- Cookies or Browser Cookies: Cookies are small data files stored on your device. You can configure your browser to reject all cookies or notify you when a cookie is sent. However, disabling cookies might limit access to certain features of our Service. Unless specifically disabled in your browser, our Service may utilize cookies by default.
Web Beacons: Some parts of our Service and email communications may include small electronic images known as web beacons (also referred to as clear GIFs, pixel tags, or single-pixel GIFs). These tools enable us to track activities such as page visits or email opens and gather related statistics, including the popularity of certain content or verifying system reliability.
Persistent Cookies
Administered by: Roomscoutpro
Purpose: Functionality Cookies enhance your experience by remembering preferences such as login credentials or language choices. This ensures a smoother browsing experience by reducing repetitive tasks, such as re-entering information during subsequent visits.
For a detailed overview of the cookies we use and how to manage your settings, please review our dedicated Cookies Policy or refer to the relevant section of our Privacy Policy.
How We Use Your Personal Data
Roomscoutpro processes your personal data for the following purposes:
- Service Optimization: To maintain and improve the Website's functionality, monitor performance, and address technical issues.
- Account Management: To facilitate user registration and ensure access to exclusive features tailored to your preferences.
- Contract Fulfillment: To manage and deliver services or products agreed upon during your interactions with us.
- Communication: To contact you regarding updates, security alerts, or any relevant information concerning your account or our services.
- Marketing and Updates: To send you news, special offers, or information about services aligned with your preferences and prior inquiries, unless you choose to opt out of these communications.
- Customer Support: To respond to inquiries, feedback, or requests effectively.
- Business Transactions: In the event of mergers, acquisitions, restructuring, or similar scenarios, your personal data may be part of the assets transferred, ensuring business continuity.
Our commitment to transparency ensures your data is used responsibly and securely to improve your experience with Roomscoutpro.
For performance analysis and service improvement: We use your data to evaluate our marketing strategies, analyze trends, and enhance the overall functionality of our services, ensuring an exceptional customer experience.
Sharing Your Personal Data:
- With Service Providers: We collaborate with trusted third-party providers to analyze website performance, track user behavior, or facilitate seamless communication with you.
- During business transitions: In cases of corporate transactions such as mergers, acquisitions, or sales, your data may be disclosed or transferred as part of the transaction.
- With affiliates: We may share data with our affiliated entities, including subsidiaries or companies within our corporate group, all of which adhere to this Privacy Policy.
- With business partners: Your information may be shared with select partners to offer tailored products, services, or promotional campaigns that align with your preferences.
- With other users: If you interact in public forums or share content with others, your data might become visible to other users or the public.
- With your consent: Your personal data will only be disclosed for other purposes with your explicit consent.
Retention of Your Personal Data
Your Personal Data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain data to meet legal requirements, resolve disputes, or enforce agreements and policies.
Usage Data is typically stored for a shorter period unless it is essential for enhancing security, functionality, or meeting legal obligations.
Transfer of Your Personal Data
Your information may be processed and stored in locations outside your country, where data protection laws may differ from your jurisdiction. However, we take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Your personal information, including Personal Data, may be processed at Roomscoutpro’s operational offices or other secure locations where our service providers operate. This may involve transferring your data to systems located outside your state, region, or country, where data protection laws may differ from those in your jurisdiction.
By agreeing to this Privacy Policy and submitting your data, you consent to these transfers.
We implement stringent measures to ensure that your information is securely handled and processed in compliance with this Privacy Policy. No data transfer will occur to a third party or another country without adequate safeguards to protect your personal information.
Delete Your Personal Data
You can request the deletion of your Personal Data at any time or ask for assistance in removing it.
Our Service provides tools to help you delete specific data directly, where applicable.
You can also manage, update, or request the removal of your information through your account settings. Alternatively, you may contact us directly to request access, corrections, or deletion of your data.
Please note that certain information may be retained to comply with legal obligations or for legitimate purposes.
Disclosure of Your Personal Data
Business Transactions
In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity. We will notify you before such a transfer occurs, and any subsequent processing of your data will adhere to the new Privacy Policy.
Law Enforcement
We may disclose your Personal Data if required by law or in response to valid requests from public authorities, such as a court or government agency.
Other Legal Requirements
We may disclose your Personal Data in good faith when necessary to:
- Comply with a legal obligation
- Protect the rights, property, or safety of Roomscoutpro
- Prevent or investigate potential wrongdoing related to our Service
- Protect the safety of users or the public
- Defend against legal liability
Security of Your Personal Data
We prioritize the security of your data and employ industry-standard measures to safeguard it. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute protection against unauthorized access.
Children's Privacy
Our Service is not intended for children under 13 years old. We do not knowingly collect personal information from anyone under this age. If you believe a child has provided us with personal data, please contact us. Upon verification, we will promptly delete such information.
If local laws require parental consent for data processing, we will obtain this consent before collecting or processing any data.
Links to Other Websites
Our Service may include links to external websites that we do not operate. Clicking on such links will redirect you to these third-party sites. We strongly recommend reviewing the Privacy Policy of any external website you visit.
Roomscoutpro is not responsible for the privacy practices, content, or operations of third-party websites.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Notifications of updates will be posted on this page, with the "Last Updated" date revised accordingly.
For significant updates, we may notify you via email or prominently display a notice on our Service prior to the changes taking effect.
Contact Us
For any questions regarding this Privacy Policy, feel free to reach out to us at:
By email: [email protected]